--- description: Experienced service team handles your concerns with urgency 24/7. Get support over the phone or via remote connection. Receive responses in 12 hours. title: Technical Support | BENY Electric image: https://www.beny.com/wp-content/uploads/2021/01/p06-4-s1-img.jpg --- [ ](https://www.beny.com/) Search * [ Home ](https://www.beny.com "Home") * **Technical Support** * [ Home ](https://www.beny.com "Home") * **Technical Support** # Technical Support ## Service around-the-clock We have seasoned service technicians and staff members who can provide round-the-clock support 365 days a year. Our team can respond to support requests within 24 hours to troubleshoot any technical issues on solar circuit protection products around the globe. ![analyze the feasibility of new product specification]() ![Our technical support staff is talking to the foreign clients.]() ## Remote Support Our technical support staff utilizes a monitoring system to determine the status of any solar power systems immediately. With the data gathered from our remote tool, our team can provide specific and accurate instructions to resolve the issue. ## Telephone Support BENY Electric provides 24/7 technical phone support around the globe. Our certified team can provide answers to system, procedural, or component issues that may arise. Our support team uses a complete knowledge base shared by each support department, allowing us to provide a proper solution for any specific problems. ![the customer service staff is communicating with the clients via the phone]() ## Other Services Offered by BENY Electric ![Consulting​]() #### Consulting Consult with our experts as they offer solutions that consider cost, materials and functional design in every step of production. [ Learn More > ](https://www.beny.com/consulting/) ![product design]() #### Product Design & Development 30 years of experience allows us to provide responsive design & production analyses for improved overall performance of our solar PV protection products. [ Learn More > ](https://www.beny.com/product-design-development/) ![zjbeny 2020]() #### Manufacturing Creating complete PV protective products, our factory possesses an advanced automatic manufacturing line to efficiently produce bulk orders. [ Learn More > ](https://www.beny.com/manufacturing/) [ ](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjEzMTciLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D) ## Empower Efficiency: Unleash Quality Solar PV Protection and Electric Car Charging. [ Contact Us ](https://www.beny.com/contact-us/) [ ](https://www.beny.com/) beny.com Safer DC System [ ](https://evb.com/) evb.com Smart Charging Solution [ ](https://www.pvb.com/) pvb.com PV Battery Solutions #### Our Product Line * [ Microinverter ](https://www.beny.com/microinverter/) * [ EV Charger ](https://www.beny.com/ev-charger/) * [ Energy Storage ](https://www.beny.com/energy-storage/) * [ Combiner Box ](https://www.beny.com/combiner-box/) * [ DC Circuit Breaker ](https://www.beny.com/dc-circuit-breaker/) * [ Microinverter ](https://www.beny.com/microinverter/) * [ Energy Storage ](https://www.beny.com/energy-storage/) * [ EV Charger ](https://www.beny.com/ev-charger/) * [ Rapid Shutdown ](https://www.beny.com/module-level-rapid-shutdown/) #### Service * [ Consulting ](https://www.beny.com/consulting/) * [ Product Design ](https://www.beny.com/product-design-development/) * [ Manufacturing ](https://www.beny.com/manufacturing/) * [ Technical Support ](https://www.beny.com/technical-support/) * [ Consulting ](https://www.beny.com/contact-us/) * [ Product Design ](https://www.beny.com/product-design-development/) * [ Manufacturing ](https://www.beny.com/manufacturing/) * [ Technical Support ](https://www.beny.com/technical-support/) #### About * [ About BENY ](https://www.beny.com/about-zjbeny/) * [ Our Story ](https://www.beny.com/our-story/) * [ R&D ](https://www.beny.com/rd/) * [ Projects ](https://www.beny.com/projects/) * [ About BENY ](https://www.beny.com/about-zjbeny/) * [ Our Story ](https://www.beny.com/our-story/) * [ R&D ](https://www.beny.com/rd/) * [ Projects ](https://www.beny.com/projects/) #### Contact Info * Changjiang Rd, Wenzhou Daqiao Industry Park, Beibaixiang Town, Yueqing, Wenzhou City, Zhejiang Province, China * [ info@beny.com ](mailto:info@beny.com) * [ support@beny.com ](mailto:support@beny.com) * +86-577-57177008 [ Facebook-f ](https://www.facebook.com/zjbeny) [ Twitter ](https://twitter.com/zjbeny) [ Pinterest ](https://www.pinterest.com/zjbeny/) [ Linkedin ](https://www.linkedin.com/company/zjbeny/) [ Instagram ](https://www.instagram.com/beny%5Fnew%5Fenergy/) [ Youtube ](https://www.youtube.com/channel/UCzV1xsYIpopU3KrbGCbHoRg) ### Send An Inquiry Please enable JavaScript in your browser to complete this form. Your Name \* Your Company Email \* Your Phone \* Phone Email Your Your Company \* Message \* Send![Loading]() Δ © Copyright@2026, Zhejiang Benyi New Energy Co, Ltd. All rights reserved. [privacy-policy, ](https://www.beny.com/privacy-policy/)[cybersecurity-commitment.](https://www.beny.com/cybersecurity-commitment/) ![Z]() www.beny.com Safer DC system [ ](https://evb.com/) www.evb.com Smart charging solution ![P]() www.pvb.com Micro energy system #### Our Product Line * [ Microinverter ](https://www.beny.com/microinverter/) * [ EV Charger ](https://www.beny.com/ev-charger/) * [ Energy Storage ](https://www.beny.com/energy-storage/) * [ Combiner Box ](https://www.beny.com/combiner-box/) * [ Microinverter ](https://www.beny.com/microinverter/) * [ Energy Storage ](https://www.beny.com/energy-storage/) * [ EV Charger ](https://www.beny.com/ev-charger/) * [ Rapid Shutdown ](https://www.beny.com/module-level-rapid-shutdown/) #### Service * [ Consulting ](https://www.beny.com/consulting/) * [ Product Design ](https://www.beny.com/product-design-development/) * [ Manufacturing ](https://www.beny.com/manufacturing/) * [ Technical Support ](https://www.beny.com/technical-support/) * [ Consulting ](https://www.beny.com/contact-us/) * [ Product Design ](https://www.beny.com/product-design-development/) * [ Manufacturing ](https://www.beny.com/manufacturing/) * [ Technical Support ](https://www.beny.com/technical-support/) #### About * [ About BENY ](https://www.beny.com/about-zjbeny/) * [ Our Story ](https://www.beny.com/our-story/) * [ R&D ](https://www.beny.com/rd/) * [ Projects ](https://www.beny.com/projects/) * [ About BENY ](https://www.beny.com/about-zjbeny/) * [ Our Story ](https://www.beny.com/our-story/) * [ R&D ](https://www.beny.com/rd/) * [ Projects ](https://www.beny.com/projects/) #### Contact Info * Changjiang Rd, Wenzhou Daqiao Industry Park, Beibaixiang Town, Yueqing, Wenzhou City, Zhejiang Province, China, 325600 * info@beny.com * +86-577-57177008 ### Send An Inquiry Δ © Copyright@2021, Zhejiang Benyi New Energy Co, Ltd. All rights reserved. [privacy-policy, ](https://www.beny.com/privacy-policy/)[cybersecurity-commitment.](https://www.beny.com/cybersecurity-commitment/) [ ](#) [ ](#) ### Talk to Our Expert Please enable JavaScript in your browser to complete this form. 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